Refund Policy

Last updated: February 10, 2026

1. Full Refund Guarantee

If you are not satisfied with LunaWave for any reason, you may request a full refund within 14 days of your purchase date. No questions asked.

2. What This Covers

• Pro Subscription: Full refund within 14 days of payment.
• Luna Credit Purchases: Full refund within 14 days of payment.
• Free Plan: No payment, no refund needed.

3. How Refunds Are Processed

All payments are processed through Paddle, our authorized payment provider (Merchant of Record). Refunds are handled directly by Paddle and will be returned to your original payment method.

• Refund processing time: typically 5-10 business days depending on your bank.
• You will receive a confirmation email from Paddle once the refund is processed.

4. How to Request a Refund

• Email: choist77777@gmail.com
• Or contact Paddle directly through the receipt email you received at purchase.

5. Subscription Cancellation

• You can cancel your Pro subscription at any time from your dashboard.
• After cancellation, you will continue to have access until the end of the current billing period.
• No further charges will be made after cancellation.